I am writing to describe my customer service experience with Julie.
Firstly, it is so refreshing to speak with a team which is so friendly, and I could tell this the minute the phone was answered to me. The whole team were very polite and helpful.
I had a bit of an issue with the test slip packaging and Julie picked this up and sent out a replacement the very same day. Nothing was too much trouble, Julie has kept in touch with me throughout, and also had arranged a DHL pick-up for me also.
I really appreciated this level of care and attention as a customer and I would not hesitate to recommend Regenerus to friends and family as a result.
Yours sincerely,
Giselle