Clinical Support Specialist

Are you a bright, driven nutritional therapist (or equivalent) practitioner with a passion for helping customers find optimum health? Do you believe that diagnostic laboratory testing is an integral part of the health puzzle? Are you a great communicator who thrives on educating and empowering others?  

We are looking for an experienced nutritional therapist (or equivalent) to join our team as Clinical Support Specialist.

As a fast growing company, dedicated to providing readily available access to the world’s most advanced diagnostic laboratory tests, we are expanding our team of Practitioner Support. This part time role provides vital contact with our growing number of practitioners, in order to ensure their clients are provided with the tests and support required. 


Job Title: Clinical Support Specialist

Hours: 3 days a week, 9.00am to 5.00pm , (exact days tba)

Salary: Competitive salary, details available on application

Benefits: Company pension scheme, comprehensive holiday allowance, overtime, travel and expenses paid. Ongoing CPD education opportunities


Key responsibilities include…

  • Education & training for our existing Regenerus customer base which will consist of: 


  • -  Helping practitioners streamline testing options for their client 


  • -  Providing interpretation of test results to practitioners  


  • Understanding tests and instructions so as to support general enquiries 


  • Providing all support by telephone and email, in a timely manner  


  • Assisting the marketing team with content development for the Regenerus website, social media and education portal 


  • Planning and supporting Regenerus-hosted educational events, webinars, conferences and seminars  


  • Developing presentations for training /webinar/regional groups/conferences  


  • Expanding training and education throughout the nutrition colleges and identifying speaking opportunities elsewhere  


  • Using our network of international laboratories to continue education for Regenerus staff and our practitioner base   


  • Working with a small, dedicated, hardworking team – an ethos seen across this rapidly growing company



Qualifications/Experience...

  • You will be a qualified nutritional therapist (or equivalent) – with a minimum of 2 years’ experience in practice. MSc / IFM certification program would be highly beneficial.

  • You will have used laboratory testing in practice or have an understanding of its role and benefits.   

  • You must be proactive, efficient & flexible.

  • You are passionate, enthusiastic and open to working in a friendly yet professional team.

  • You are confident managing your own workload.

  • You will be able to provide an exceptional level of customer support to our clients.

  • You will enjoy researching and learning about the latest educational information, as well as being confident consolidating information for our marketing requirements.


Although this role is mainly a remote position - you will need to be within a comfortable distance from the Regenerus offices in Redhill, Surrey, in order to attend a monthly team meeting and additional in-person appointments when necessary.


To apply please send your CV, along with a covering letter to eprice@regeneruslabs.com

Closing Date for Applications: January 31st 2018.