UK Shipping and Postage
Unless otherwise stated, all return shipping provided by Regenerus Laboratories is payable in addition to the laboratory testing fee. The service offered by Regenerus Laboratories is optional, so you may use your own method of return service if you wish.
We offer international services where test collection kits are sent from the United Kingdom "Export" to overseas destinations and where a specimen is returned "Import" from overseas to the UK.
Please note we are unable to offer 3rd party services. 3rd Party shipping is where the UK is neither the shipper nor the receiver. eg. if you are based in France and wish to send a test to Germany, we cannot facilitate this.
Some countries have shipping restrictions which means we cannot guarantee global coverage.
All international shipping fees are payable in advance.
UK and international shipping guide fees are listed below and may vary based on volume and size, typically these are for items up to 0.5kg and exclude remote locations in rural areas. The list is not exhaustive so please ask for assistance.
All shipping services provided through Regenerus Laboratories are wholly independent, occasionally samples may get delayed or damaged in transit for which we cannot be held responsible. Please see our published terms and conditions for full details.
UK Courier Services
£9.50 (Upto 1 kg in Weight) UK Mainland Via UPS
£15.00 (Upto 1 kg in Weight) Northern Ireland Via UPS
International Postage Fees - By Non Tracked Royal Mail within Europe
Small envelope items up to 100g will be charged at £3.50
Small package items up to 650g will be charged at £7.50
International Import and Export By Courier - Fees
Please use the grid below for guide prices, effective 1st September 2018.
Please note all prices are correct at the time of publishing but may be subject to change without notice.
Export in GBP £
Import in GBP £
To comply with shipping regulations and to process an international shipment we must have the full Receiver or Shippers Name, Full Address, Postcode, Country, Local Telephone Number and Email address. To avoid delay, please supply with order request.
Any UK customs and excise fees billed will be chargeable in addition to the carriage fees. Rural and Island locations may have further charges applicable which will be invoiced retrospectively.