UK Shipping and Postage
Unless otherwise stated, all return shipping provided by Regenerus Laboratories is payable in addition to the laboratory testing fee. The service offered by Regenerus Laboratories is optional, so you may use your own method of return service if you wish, our fee is £9.50 and includes a UPS Courier service, overnight delivery, not same day.
We offer international services where test collection kits are sent from the United Kingdom "Export" to overseas destinations and where a specimen is returned "Import" from overseas to the UK only.
To request a a price quote please use this link.
UK and international shipping guide fees are listed below and may vary based on volume and size, typically these are for items up to 0.5kg and exclude remote locations in rural areas. The list is not exhaustive so please ask for assistance.
All shipping services provided through Regenerus Laboratories are wholly independent, occasionally samples may get delayed or damaged in transit for which we cannot be held responsible. Please see our published terms and conditions for full details.
To comply with shipping regulations and to process an international shipment we must have the full Receiver Name, Full Address, Post/Zicode, Country, Local Telephone Number and Email address. To avoid delay, please supply with order request.
Any UK customs and excise fees billed will be chargeable in addition to the carriage fees. Rural and Island locations may have further charges applicable which will be invoiced retrospectively.